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Ratings and Reviews for Furniture Store in St. George, UT

Average Customer Rating

4.9
94%

Would recommend to a friend

Reviews with Images
1 - 50 of 55 Reviews

Overall Rating:

Jennifer H - St George, UT

September 19, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Liz is great! she’s helped my family with sofas and bed frames. she’s knowledgeable and friendly. highly recommended!

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Would recommend to a friend.

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max r - laverkin, UT

December 8, 2024

Cleanliness

5/5

Selection

5/5

Service

4/5

Value

5/5

great store great service nice people

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Would recommend to a friend.

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Julie C - Mesquite, NV

April 12, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Love this store. Liz. is an awesome lady. Very helpful

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Would recommend to a friend.

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Michell H - Kanab, UT

June 6, 2023

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

The agent that helped my mom and myself was awesome. Vilate was kind and had lots of patience with us. She was helpful, most of all she was not pushy! Great job Vilate

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Would recommend to a friend.

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Hilda V - Mesquite , NV

March 11, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

My favorite furniture store. Good quality & best prices in town!

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Would recommend to a friend.

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Carol N - Saint George, UT

November 13, 2021

Cleanliness

5/5

Selection

4/5

Service

5/5

Value

5/5

we purchased the Amish office furniture collection. Best quality on the market. Service was great and friendly delivery service.

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Would recommend to a friend.

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Jennifer - St. George, UT

November 7, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Every time we need furniture, nobody beats Furniture Row! This time it was a mattress—we went to 3 other mattress stores and nobody had the selection, stock, nor unbeatable prices that FR had. there staff is always friendly and helpful.

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Would recommend to a friend.

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Overall Rating:

Stephanie P - Hurricane, UT

September 2, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

They have a great selection, and I liked that we were able to walk around without being immediately attacked by a sales person. And once my couch came in and it didn't work in our area the sales person was so kind and helpful getting a piece exchanged so that the sectional did work! Will definitely be going back to make other purchases in the future.

Verified Review

Would recommend to a friend.

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Overall Rating:

pia a - St. George , UT

July 1, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

thanks for your help,always the best in everything. really like your selection and service .

Would recommend to a friend.

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Dennese B - Hurricane, UT

August 20, 2023

Cleanliness

5/5

Selection

4/5

Service

5/5

Value

5/5

The customer service I received was exceptional. The salesperson was incredibly knowledgeable and helpful throughout the entire process – from helping me choose the perfect pieces for my space to providing detailed information about the materials and construction of each item. Their dedication to ensuring customer satisfaction was evident at every step. I can wholeheartedly recommend this furniture company to anyone in search of high-quality, stylish, and thoughtfully crafted furniture pieces. Their commitment to excellence, combined with their exceptional customer service and eco-conscious practices, make them a standout choice in the industry. My experience with them has been nothing but positive, and I look forward to enjoying my beautiful furniture for years to come.

Would recommend to a friend.

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Joyce J - St George, UT

August 30, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

We visited the St George store in search of a new sofa and chair. We were greeted by Elden, who made a few recommendations based on what we told him what we were looking for. He was very friendly and helpful, and we appreciated the fact that he didn’t follow us around, but he was nearby if we had any questions. The store has a large inventory on the showroom floor, as well as many pieces in stock. We ended up not buying anything, but highly recommend Elden and the St George store.

Would recommend to a friend.

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Overall Rating:

Charlene S - ST GEORGE, UT

January 3, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Very pleased with the service we received from Elden Brittain. He was patient with us and answered all our questions. It's very rare when my husband buys furniture at the first place we go to. So that says alot about the service and furniture that we bought from the St George store.

Would recommend to a friend.

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Overall Rating:

Tina N - Enoch , UT

June 28, 2021

Service

5/5

Value

5/5

I am new to the area and looking for a mattress. They are extremely helpful and listen for your needs. Very accommodating and definitely will be back again. Thank you

Would recommend to a friend.

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Teresa M - St George, UT

June 27, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Bob was wonderful. Very friendly, polite and helpful. He was patient while we shopped and looked around for the right piece of furniture.

Would recommend to a friend.

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Teeken - Saint George, Utah

June 24, 2019

Selection

5/5

Service

5/5

Value

5/5

We had a fantastic shopping experinece from everyone in the whole store. We purchased from the living room area, bedroom & mattress department. It will be our 1st stop from now one.

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enano47 - George, Utah

April 19, 2019

Selection

5/5

Service

5/5

Value

5/5

Totally pleased with the service we received at the St. George outlet. Our sales person was personable and yet, very professional, along with being very knowledgeable about every concern we had. It was a vert enjoyable experience, and you can't say it hat everyday.

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Dameion

November 27, 2018

Selection

5/5

Service

5/5

Value

5/5

The selection and store layout is awesome. The no pressure sales staff really was helpful in finding what worked for me. I liked the quality of the products I viewed and purchased.

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Buzzer

November 10, 2018

I visited the store just to browse and ended up buying a beautiful sofa that could be turned into a sectional. It's perfect for our needs and I can't wait until it arrives. The salesperson, Jeri (not sure about the spelling), was professional, friendly, and so knowledgeable. I'll be returning to the St. George store as we continue to furnish our new home and will always ask for Jeri to help me.

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DKopylov - George, Utah

September 21, 2018

Value

5/5

I enjoyed my experience at this store. I was looking for a sectional. The manager assisted me with such great patience!! She was amazing, caring and extremely knowledgeable about all of the pieces I chose to look at. Even when I called back to change my order, she was again, very patient with an indecisive customer. But she was so helpful! A great store overall!!

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DeltaCharlie - George, Utah

April 4, 2018

Selection

5/5

Service

5/5

Value

5/5

This place always takes care of me! If you go in ask for Jimmy. He is very knowledgeable on all the furniture and will give you amazing customer service!! Can't go wrong with this place.

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LaLaLucy - George, Utah

February 12, 2018

Selection

5/5

Service

5/5

Value

5/5

We have been shopping at the St. George, Utah location for several years. Every time we get excellent customer service and great value. We love the furniture selection and Jeri R. always goes the extra mile for us. They have gone out of their way to work with us on delivery dates, returns, and any other issues. We will continue to shop here and recommend them to friends.

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Digger - George, Utah

December 31, 2017

Selection

5/5

Service

5/5

Value

5/5

We have shopped here before and loved the service and helpfulness of the staff. We love the Mendocino line and are thrilled it’s coming back... in the meantime we purchased the Optimus sofa group. Love how we could come in and sit, relax, and know we made the right choice instead of going to other local, high priced stores!

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Antwon - Saints George, Utah

December 24, 2017

Selection

5/5

Service

5/5

Hey guys! I purchased a few things from this location. To start it off I purchased the show room display k2 leather sectional that they had for sale. Pick up was pretty easy they loaded and helped me strap down everything. I had a piece of the sectional broken so they sent somebody out to fix it and they did a good job coming out to help fix that. I also bought a table with chairs that was on their Black Friday sale. I’m not sure what one exactly but they helped me load up my pickup then I just had to assemble the table. So all in all it was to bad. Their staff is super friendly and wants to help you get what you need and their prices were a whole lot cheaper then all the other retail furniture stores in town. Good job guys I’d purchase from you again thank you!!!

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Kjdiva01 - George, Utah

August 27, 2017

Selection

5/5

Service

5/5

Value

5/5

Jimmy was very professional and knowledgeable. Love my new furniture!

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MTreece - Mesquite, Nevada

August 11, 2017

Selection

5/5

Service

5/5

Value

5/5

Jeri was very helpful with our selection and setting up future delivery. We look forward to working with Jeri on future purchases and the arrival of our couch.

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Koko - George, Utah

June 10, 2017

Selection

5/5

Service

5/5

Value

5/5

We just stopped in to look for a new couch @ Furniture Row, St. George, UT and were pleasantly surprised at the quality and selection of couches available. With the help of Jimmy and his expertise and assistance, we bought a beautiful couch on the spot. We also looked at new mattresses and plan to return shortly to make that purchase. Thanks Jimmy and Furniture Row.

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AgentBeverly - George, Utah

March 28, 2017

Selection

5/5

Service

5/5

Value

5/5

We've been going to browse the Sofa Mart for over a year desperately needing a new couch set. Jodi was SO helpful and SO sweet. She was very knowledgable and ready to help us with anything. We'll be customers for life !

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TARSUE

March 20, 2017

Selection

4/5

Service

5/5

Value

5/5

we were looking for kitchen chairs with coasters to match our table, we had been to 3 other stores and they did not have what we wanted but Furniture Row did and they were $100 less a chair then at another store that we found some that might of worked. Customer service was great!

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herky

March 9, 2017

Selection

5/5

Service

5/5

Value

5/5

Purchased a bedroom set and couldn't be happier with the level of service I received. The sales people were all busy so the salesman from the mattress area offered to get me started until one of them was available. I thought that was exceptional since they probably work on commission and he wouldn't make anything extra for assisting me. This was the first of two somewhat large purchases I have made at Rurniture Row in as many days and I wouldn't hesitant to go back a third time if the need arose. They treat you with respect and actually appreciate your business.

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herky

March 9, 2017

Selection

5/5

Service

5/5

Value

5/5

I was very pleased with my experience to the St. George Sofa Mart. I went in one night to look and the next night I came in and purchased a sofa and 3 tables. All the staff were pleasant and helpful and I was there very close to closing time. I am terrible at names but I believe my salespersons name was Jeri and she was very helpful and easy to work with it. I appreciated her honestly about when I could expect my furniture to arrive she gave me both best and worst case scenarios. I have already told several friends about my experience and how happy I am with my visit. One more thing there was even an employee who wasn't on the clock who even chipped in and helped, all the employees seemed to enjoy working there and working together as a team..

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BBOO - Mesquite, Nevada

March 1, 2017

Selection

5/5

Service

5/5

Value

5/5

Enjoyed finding everything that I needed for my new home.... All in one place Thanks

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RogerG - George, Utah

February 20, 2017

Selection

4/5

Service

5/5

Value

4/5

First visit to any Furniture Row store. We were treated very cordially; the staff was attentive, but after an initial greeting, we were free to wander the pleasant environment, with only occasional assistance politely offered as we looked around. We found exactly what we were looking for, and we had a great experience overall. Furniture Row staffer Pete was helpful throughout the process, and we felt like he went out of his way to provide exemplary service. We now think of Pete as a trusted friend in the business, and we'll definitely be back for his assistance in the future.

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Packers - George, Utah

January 31, 2017

Selection

4/5

Service

5/5

Value

5/5

Very welcoming service and helpful people to help you though the way you like. I have been a customer seen 2007 and i have been pleases with my furniture with the good quality from here with better prices from around town.

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Storm - George, Utah

January 26, 2017

Selection

5/5

Service

5/5

Value

5/5

Getting married and need some new furniture- the staff on Furniture Row were very friendly, helpful and informative but not pushy...the bed we purchased was a great deal and we couldn't be happier with our purchase and experience!

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scottyj96 - George, Utah

January 25, 2017

Selection

5/5

Service

5/5

Value

5/5

I have purchased a few items here since I have moved to St. George. Love the store and the mix of merchandise. Jeri is an excellent sales executive.

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evandjane

January 10, 2017

Selection

5/5

Service

5/5

Value

5/5

Excellent selection of quality made products. Sales Associate very knowledgeable of products.

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RobInUT - George, Utah

January 7, 2017

Selection

5/5

Service

5/5

Value

5/5

By far the best furniture buying experience of any store I've shopped in. Everyone I've dealt with has gone above and beyond expectations. If you're shopping for furniture this is definitely the place to put first on your list. I shopped all over town and online too and I ended up coming back to Furniture Row to buy everything from bed to sofa, lamps to decorations. Just added a recliner for the livingroom that will be delivered next week, days earlier than expected. (Thank you Jeri!) Try them you'll like them, no, you'll love them!

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Kellys

January 4, 2017

Selection

5/5

Service

5/5

Value

5/5

We had a great experience buying our new couches from Furniture Row! The sfaff was very friendly and did not "pressure" us trying to make us buy anything unlike most furniture stores we have visited. We loved this and it make shopping so much easier. The couches are great quality and worth every penny. We would definitely recommend others to shop Furniture Row!

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Amikaye - George, Utah

December 23, 2016

Selection

5/5

Service

5/5

Value

5/5

Bought my daughters mattress here. So comfy. She loves it. Thanks.

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motomom119 - George, Utah

November 27, 2016

Selection

5/5

Service

5/5

Value

5/5

We had the opportunity to spend some time with Chris at the St. George, UT Furniture Row Denver Mattress Store. He was very knowledgable about all of the different mattress options available and was able to help us narrow the options based on our specific needs. It was the best mattress buying experience we have ever had. There was no pressure. He gave us options and information and allowed us time to discuss it with each other and make an informed decision that worked for us.

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Trigger - George

November 26, 2016

Selection

4/5

Service

5/5

I really enjoyed my experience at Furniture Row. I was looking for a sectional, a sofa sleeper and a dresser. They have a great selection of sofas, but not sofa sleepers. The two sales people I worked with were helpful and informative without hovering or being pushy. Danielle went the extra mile by allowing me to check out a drawer from the dresser I was interested in to see if the color and style would match the rest of my bedroom set. I ended up buying two dressers at a great price. I am still considering other purchases. I have purchased several items in the past and have been very pleased with the quality of the furniture and the service. I appreciate being notified of their private sales and their financing options.

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Happyhappy - George, Utah

November 22, 2016

Selection

5/5

Service

5/5

Value

5/5

We bought a sectional from sofa mart. They were amazing! We changed our minds on colors and a few other things. The manager bent over backwards to make sure we were happy with our purchase and had a good experience. I haven't experienced costumers service like this in a long time or maybe ever. He went above and beyond anything I expected. It was incredible refreshing. Thank you from one happy and now loyal customer.

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Melissax5 - Stgeorge, Utah

November 22, 2016

Selection

5/5

Service

5/5

Value

5/5

It took up less then a hour to find and buy the perfect sofa group

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Jbwallace - Saint George, Utah

October 6, 2016

Selection

5/5

Service

5/5

Value

5/5

When we walked in we were immediately greeted by Gage. He was very informative, helpful, and professional. Great experience and we found exactly what we were looking for!

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hypnosisguy

October 5, 2016

Selection

5/5

Service

5/5

Value

5/5

We always receive prompt service and excellent care from Jason the Manager and his staff. They make shopping easy.

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DWood - George, Utah

September 24, 2016

Selection

4/5

Service

5/5

Value

5/5

We went to Furniture row after going to 3 other furniture store looking for a sectional. I liked their prices and the quality of their products. Once we decided on a sectional they said it would take 10-14 days to get it, which is really good. My husband wanted something sooner. The sales associate showed us a sectional in our color, it was clearance and the floor model was available the next day. I liked the other sectional better but you actually got more for you money with this one and we could get it the next day so we went with it. It's being delivered in a couple of hours and I can't wait to get it.

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jobanana - george, Utah

September 17, 2016

Selection

5/5

Service

5/5

Value

5/5

Great experience at the store. Customer service was very good. Found what I was looking for. Left very satisfied.

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needacouch - George, Utah

September 7, 2016

Selection

4/5

Service

5/5

Value

5/5

My wife said we need a new couch and wanted it before this weekend. We went to several places and were pleasantly surprised by what we found at Furniture Row. What really set them apart was the genuine help they provided. They even pulled out other colors from the back so we could find the one we liked the most! Great couch, awesome price and superior customer service.

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IbanazGio - George, Utah

September 7, 2016

Selection

5/5

Service

5/5

Value

5/5

The store on 235 E Sunland Dr in St. George Utah is excellent! I bought a bed, dresser and nightstand from them 3 years ago and I just recently went back to purchase another dresser and nightstand in the set. They were very helpful with the financing process as well as giving me a screaming deal! Thank you so much Oak Express and Furniture Row!!

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SSmith - George, Utah

September 5, 2016

Selection

4/5

Service

5/5

Value

5/5

My husband and I went in on a whim to get ideas on prices for a new bed as we had never been in before. We were greeted so nicely and allowed to look without the pressure that comes from most sales personnel but still had them available to answer all our questions. We were also treated kind and never felt rushed or as if we were wasting their time. It was like having a close friend help find you want you are looking for. We walked out buying a beautiful real wood bedroom set, instead of just a bed, that we both felt really good about and a new mattress. I would totally recommend to everyone that this be your first stop because you won't need to waste time on any other places.

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