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Ratings and Reviews for Furniture Store in Lone Tree, CO

Average Customer Rating

4.8
87%

Would recommend to a friend

1 - 50 of 180 Reviews

Overall Rating:

Aimee D - Highlands Ranch, CO

March 24, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

We have been looking for a new bedroom set for years and have been unable to find anything of quality that we both agree on. We dropped in to Furniture Row in Lone Tree a few days ago just to see what they have to offer and we found several bedroom sets that we loved. We worked with Misha who was beyond helpful in answering our questions and pointing out other sets that were similar to the ones we liked. We had to go home to do some measurements and came back 2 days later and Misha helped us move around and measure the set to be sure it will fit. The selection, quality and helpfulness of the staff were better than we could have hoped for. We will definitely be back for more!

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DEBRA R - Aurora, CO

April 3, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Roderick helped us find a part to a table and bench set we purchased here last year. He was very helpful to search and locate the correct missing bold for the bench. We always fill our cleaning supplies when we are here. That is a great deal! We are very impressed with this store. Thanks again, Roderick, for the great customer service. Keep up the good work!

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Barbara D - Littleton, CO

February 13, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

great selection of furniture. prices weren't as high as expected and found a table on clearance that we couldn't resist. Stephanie was amazing and helped save us a ton of $. 2nd house we have furnished with this store. thank God for their financing it's so worth it!

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LAURIE L - Lone Tree, CO

August 26, 2023

Logan and Sarah are amazing and always quick to help! From selecting pieces, efficient paperwork, follow up and pushing the furniture out to our truck....they are top notch from start to finish!

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Russ A - Aurora , CO

December 20, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

4/5

Super happy with our sales experience buying a Bering Queen storage bed and two matching nightstands. Frank was very courteous, knowledgeable and professional in completing our purchase. Very satisfied with the delivery process as well.

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Linda S - castle Rock , CO

December 8, 2022

Cleanliness

5/5

Selection

4/5

Service

4/5

Value

4/5

Devon, Frank, Brandon and Samantha were all extremely helpful and provided excellent customer service. Thank you!! The only person I dealt with that was not so friendly was Kathy in the sofa area. Everyone else was great. Thank you for a great experience.

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Heather C - parker, CO

November 3, 2022

Cleanliness

5/5

Selection

5/5

Service

4/5

Value

5/5

Loved the service on the bedroom set. Very knowledgable about the types of sets and how they are made. I was only disappointed that he did not follow up on the after care due to the furniture needing a replacement from delivery as he said he would call to f/u and never did. But very helpful at store so close to five stars

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Kayla O - Littleton, CO

September 14, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Love my furniture! love the staff! pricing is fair! love the products too!

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veronica A F - Highlands Ranch , CO

August 30, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

perfect couch for my home

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TG V - Highlands Ranch, CO

August 15, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Very friendly associate, who was willing to walk through the store with me to help make decisions on a sofa and chair we had scoped out the day before. Efficient, knowledgeable and not pushy at all.

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Gabrielle L - AURORA, CO

May 9, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Friendly staff eager to help.

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rudy s - highlands ranch, CO

April 15, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

My shopping experience at Furniture Row Bedroom was excellent. The manager Brandon Beltran assisted me from start to finish. He was very knowledgeable about the merchandise, options and the credit purchase process. My actual furniture doesn't arrive until July; however, I knew that into the process as explained by Brandon. But nonetheless, the shopping experience was seamless because of Mr. Beltran. Keep up the good work.

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VIVIAN AND TROY H - Castle Rock, CO

March 14, 2022

Cleanliness

5/5

Selection

4/5

Service

5/5

Value

5/5

Great customer service. Never feel pressured! We just bought our 8th room of furniture for our home. Can't wait for it to get here!!

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Mircea P - Littleton , CO

March 7, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Quality products and friendly employees.

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Gayle B - Littleton, CO

February 21, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Nice quality furniture

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Leonard B - Castle Rock, CO

February 21, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Scott gave us the information we needed in a non-pressured environment too make our purchase.

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Gary D - Bailey, CO

January 18, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Our sales associate was excellent to work with, thank you Frank!!

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Lauren F - Littleton, CO

November 22, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Great staff & service!

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Nancy K - Centennial, CO

November 4, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

I moved to Colorado 2 years ago without furniture. I have had three shopping sprees at Furniture Row and have been very satisfied with the value, quality and service. They are very quick to fix anything and always call me back promptly.

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Wendi G - Highlands Ranch, CO

October 11, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

4/5

The sales people at this store are great! I have been here two times in the past month and each time has been a top notch experience. I always get my questions answered and yet I never feel pressured.

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Yvonne B - Parker, CO

September 29, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

4/5

From the time we walked in the door though delivery and installation, we had a great customer experience. Our salesperson was friendly and knowledgeable. our order was back ordered and she kept us informed on the delivery status along the way. The delivery was scheduled promptly and went quickly and smoothly. Great experience!

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Lucinda B - Larkspur, CO

August 29, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Everything went as planned, from the billing to the delivery date to the delivery service!

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Steven R - Castle Rock, CO

August 23, 2021

Cleanliness

5/5

Selection

4/5

Service

5/5

Value

4/5

Randy was very friendly and knowledgeable, not overbearing and delivery was quick and easy to setup.

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Stan C - castle rock, CO

July 24, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Chris was fantastic! amazing customer service and great selection of products! definitely going back

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Mike W - Aurora, CO

June 22, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

One of the most pleasant shopping experiences I have ever had. The sales person let us look but was available to answer any and all questions that we had.

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Monica A - Denver, CO

June 13, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

We bought our “forever” couch, a Jonathan Louis sectional, at Furniture Row in Park Meadows after doing a lot of research and going to many different furniture stores. Randy was our sales consultant who helped us through the whole process. He was very knowledgeable, patient, and easy-going, and made us feel very confident and comfortable with our decision! As we start to shop for more pieces, we will definitely go back to this Furniture Row location and work with him. Thank you, Randy!

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Julie D - Parker, CO

April 7, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

We came here for furniture for our new house and should have made this our first stop. The selection was fantastic and the wait time for home office furniture was NOT outlandish as it is at other stores. Brandon helped us find what we were looking for and was very professional. We'll definitely go back when we need something else. Can't wait to get our furniture!!!

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Diane H - Centennial , CO

June 12, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Stacey helped us find a sectional for our living room, she was great to work with. The delivery guys were awesome too.

Would recommend to a friend.

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Johnnie S - Bailey, CO

December 27, 2022

Cleanliness

5/5

Selection

4/5

Service

5/5

Value

4/5

Great Service

Would recommend to a friend.

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Caitlin H - Castle Rock, CO

May 11, 2022

Cleanliness

5/5

Selection

4/5

Service

5/5

Value

4/5

Loved all the options this store offers. Customer service was outstanding!

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Michelle T - Centennial, CO

May 10, 2022

No pressure sales, delivery was fast, great selection.

Would recommend to a friend.

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David M - Englewood, CO

February 7, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Great people, exceeded my expectations, worked with me on a purchase that went on sale, couldn't be happier. Thanks so much.

Would recommend to a friend.

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Ashleigh O - Parker, CO

February 5, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Kathy is the one who helped us today and she was amazing, to say the very least! she approached us quickly but never added any pressure and we never felt obligated to buy based on her presence. She was so patient with with my 6,000 questions and when I changed my mind about which pieces we wanted in the modifiable sectional several times too. I would go back to this store solely for Kathy!!

Would recommend to a friend.

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Brian R - Centennial, CO

January 31, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

everyone was great. I pressure to buy. great overall experience.

Would recommend to a friend.

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Cheryl H - Parker , CO

January 10, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Stacy is very helpful and knowledgeable every time I need new furniture!

Would recommend to a friend.

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Sasha B - Victoria, TX

January 1, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

This was my first time at Furniture Row and I plan to return for future furniture needs. Rebecca was a great help as she answered questions, gave us time to look around, gave us tips on what to look for when making a decision, and went out of her way to check for delivery in another state where I live. It was a great experience purchasing a sofa and chair and I am excited for it to arrive.

Would recommend to a friend.

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Michele W - Parker, CO

December 28, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Great Customer Service! No pressure-just a friendly and helpful atmosphere. All my questions were answered and the buying process was simple and easy. My order is back ordered but I anticipate I will be kept updated. I was even advised of their cancellation policy up front .

Would recommend to a friend.

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Sheri - Castle Rock , CO

October 8, 2021

Cleanliness

5/5

Selection

4/5

Service

5/5

Value

5/5

Very happy with my new sofa and loveseat. Store personnel and delivery team were pleasant and helpful.

Would recommend to a friend.

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John S - Littleton, CO

October 8, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

4/5

You pay a little more but you will get it. Honest team and very helpful. We ordered our dining room table.

Would recommend to a friend.

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brian f - castlerock , CO

September 26, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Edward was awesome

Would recommend to a friend.

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CastlePinesFamily - Castle Pines, Colorado

September 11, 2020

Selection

5/5

Service

5/5

Value

5/5

We found a great dining set we were looking for. Our Salesperson Yhonnie was very knowledgeable and very helpful!

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KJDenver - Lone Tree, Colorado

August 17, 2020

Selection

5/5

Service

5/5

Value

5/5

Frank was a great sales professional that understood right away what we were looking for. His attention to detail, information on the product and quality we were looking for was the best.

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KATERINA - CASTLE ROCK

June 8, 2020

Selection

5/5

Service

5/5

Value

5/5

Great customer service, made a purchase over the phone and there was no iss. and everything was done really quick. I would definitely go back to FR.

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KJax - Lone Tree, Colorado

February 16, 2020

Selection

5/5

Service

5/5

Value

5/5

Our sales associate, Rebecca, was extremely helpful and patient with us as we were trying to find a very size specific new sectional for our smaller living room. She was able to find us a piece that not only fit our size requirements but also checked every box on list for features and material as well. My wife and I are extremely satisfied.

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Larann - Parker, Colorado

December 11, 2019

Selection

5/5

Service

5/5

Value

5/5

The Lone Tree store had exactly what I wanted. I visited one day, walked around and around, loving all my choices. The staff was very helpful but not pushy, I shopped at my speed. Edward did step in to answer questions when he heard my discussions with my sister that had incorrect assumptions about the working mechanisms of the power sofas. I returned the next day, got a sofa and love seat at a fantastic price. Can’t wait for the delivery to my new home soon.

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SirTrey - Lone Tree, Colorado

October 15, 2019

Selection

5/5

Service

5/5

Value

5/5

We have been looking for a new table for the kitchen for some time. We had visited many stores from Woodleys to AFW to consignment shops and nothing. The first table I see in FR was the table that was perfect. Frank helped me get it ordered and I am picking up today. Could not have been easier.

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DataCenterTech

August 11, 2019

Selection

5/5

Service

5/5

Value

5/5

I recently purchased a couch w/ a pull out trundle, a hangover lamp and a coffee table. Rebecca G. was very professional and was super easy to work with. She drew out living room set ups for me and was very helpful in my decision regarding how I should order my sofa set up with the chaise on the right side. She was also very helpful in picking up a floor light as well. I will definitely be back for the hassle-free experience at Furniture Row!!

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Kenwartell - Lone Tree, Colorado

March 25, 2019

Selection

5/5

Service

5/5

Value

4/5

Andrew our salesperson was very patient with us while we made our decision. Appreciated his help.

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Tody

January 1, 2019

Selection

5/5

Service

5/5

Value

5/5

Recently bought the Mountain Retreat table from the clearance table. Normally $900 I found this table among a number of other items with significant defects. This one had a few tiny scratches but well worth the discount! Excited to see it in my kitchen!

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2happypeople - Lone Tree, Colorado

December 2, 2018

Our sales person Jill was fabulous. She was funny but professional and so very helpful. She was extremely knowledgeable about all the furniture we were looking at. We feel that we made the right choice for our home. Thanks Jill!

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