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Ratings and Reviews for Furniture Store in Holland, OH

Average Customer Rating

4.6
93%

Would recommend to a friend

Reviews with Images
1 - 50 of 78 Reviews

Overall Rating:

Renee S - Oregon, OH

September 11, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Spouse and I spent the day visiting six different furniture stores. This location had (by far) the best selection, and better or equal quality compared to all the other stores we visited. Also, this store conveniently displays the dimensions of all of the furniture pieces in a set. You’d think that would be something every furniture store would do, but they were actually pretty unique in that regard.

Would recommend to a friend.

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Kristen Z - Toledo, OH

July 28, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Riley was attentive and thorough.He worked diligently to accommodate my specific needs, and was flexible with my busy schedule. He went above and beyond and was a pleasure to work with. I am happy with my purchase.

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Would recommend to a friend.

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KRISTN T - Monroe, MI

March 18, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Tim was awesome!!!

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Would recommend to a friend.

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Nick S - Waterville, OH

December 22, 2023

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Ryan was very helpful with showing us items. Also helping us with looking at different setups. Walked us through everything for warranties and other options.

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Would recommend to a friend.

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Linda Z - Maumee, OH

October 23, 2023

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

the sales agent was very helpful and we would use Furniture Row again if we would need anything

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Would recommend to a friend.

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Debbie S - Whitehouse, OH

September 14, 2023

Found two beautiful perfect size chairs, the last two items i have been looking for for our new home. they are the perfect size and color, there was only one on the floor but the very helpful salesperson said no problem we can order them and they came in on time! they are perfect!

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Would recommend to a friend.

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lynn - Monroe , MI

March 14, 2023

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Justin was very patient and very knowledgeable on helping me pick out my mattress. No pressure to buy. I appreciate the customer service and would recommend Justin and Furniture Row highly.

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Would recommend to a friend.

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Hannah G - Holland, OH

December 23, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

This was the best location to buy our new living room furniture. They were available to answer any questions but allowed us to look around on our own, which was greatly appreciated.

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Would recommend to a friend.

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Nicole M - Maumee, OH

September 17, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

everyone one was really nice and helpful

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Would recommend to a friend.

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DENISE A - Blissfield, MI

March 15, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Tim has been wonderful. He didn't hesitate to help me with an exchange. So very knowledgeable, patient and professional. His customer service was "off the chart". Thank you Tim!

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Would recommend to a friend.

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Kathleen W - Mc Comb, OH

December 29, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

We bought a loft bed from the Holland, Ohio location of Furniture Row. We were very satisfied with the service as well as the product quality of the product we purchased. We would definitely recommend this store to those wanting to buy good quality furniture reasonably priced.

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Would recommend to a friend.

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Bruce W - Toledo, OH

November 29, 2021

Cleanliness

4/5

Selection

4/5

Service

5/5

Value

5/5

Chris was our sales associate. He greeted us as we walked in the door, with a genuine smile. Chris led us to what we were looking for and left us to look and did not hound us, he was there when we had questions. The item seems to be a quality piece of furniture and good price.

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Would recommend to a friend.

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Shay W - Toledo, OH

May 10, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

I've been looking for a sofa for a few months and found what I was looking for at this store at an excellent price! It was my first time shopping at Furniture Row, and I will definitely return. I love that there aren't sales people hounding you every ten minutes - I was able to browse the huge selection at my own pace without feeling rushed or pressured. Highly recommend!

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Would recommend to a friend.

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Carrie B - 43615, OH

October 2, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

The store had a lot of options and people were available for help.

Would recommend to a friend.

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Carol F - Maumee, OH

May 25, 2023

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

After searching several furniture stores, we found exactly what we wanted at Furniture Row. Not only did we end up getting a sofa, loveseat and chair but we also added end tables, lamps and a tv stand!!

Would recommend to a friend.

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lindsay H - Perrysburg, OH

February 28, 2023

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

we had a great experience at furniture row! We purchased a new couch and a new mattress. Ola was very helpful in the process of picking out our couch and making sure it would fit in our space.

Would recommend to a friend.

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Jon S - Adrian , MI

November 14, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

The sales staff was very helpful, they let shop without badgering me, when had made my selection, they were they to help me. Thank you

Would recommend to a friend.

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Katherine L - Sylvania , OH

September 4, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Cameron was great! he greeted us right away, he listened to what we were looking for, he allowed us space and time to make decisions and look around some more. He was there when we had questions and he got us taken care of quickly once we decided. Thanks for your help, Cameron! You were awesome to work with!

Would recommend to a friend.

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Kelly C - Vanlue, OH

March 26, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Great service and all very helpful even when we were kinda pain in the butts

Would recommend to a friend.

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Kari B - Archbold, OH

February 4, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

We had excellent customer service while here. We were engaged right away, but left to look and feel the furniture without being bothered with questions and pushy sales pitches. When we were ready to place our order, McKayla was quick to help us. This was the best furniture buying experience so far.

Would recommend to a friend.

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sohio44811 - Holland, Ohio

February 23, 2020

Selection

5/5

Service

5/5

Value

5/5

What a wonderful experience at Furniture Row Living in Holland Ohio! The sectional we purchased was EXACTLY what we were looking for (after looking for months, and several furniture stores)☺️ This was our first visit and VERY impressed! We made our first purchase and CANT WAIT to see what our future experiences (purchases) hold! Liz was fantastic, shopping was leisure and all around couldn’t have been better!

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JaGr - Holland, Ohio

November 29, 2019

Selection

5/5

Service

5/5

Value

5/5

I stopped in on Black Friday, after having been shopping for a few weeks, and worked with Jeff. On one of the busiest days of the year, Jeff was extremely patient and helped me decide on matchings pieces. As a new, and first time homeowner, he understand my budgetary limits as well as my needs. I couldn't be happier with my experience overall.

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SIGNMAKER - Holland, Ohio

December 17, 2018

Selection

5/5

Service

5/5

Value

5/5

The salesperson was outstanding ...very sensitive to our needs and wants. He put together the exact sectional we were looking to purchase at a price we were happy with(also chair and end tables).After looking at two different stores we left the store feeling like we just purchased nice furniture at a reasonable price from an extremely helpful salesperson.

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nookgirl

November 6, 2018

Selection

5/5

Service

5/5

Value

4/5

Such great customer service and they had just what I wanted for a breakfast nook (hard to find). The store is amazing very clean and well kept!

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Bryan001 - Holland, Ohio

June 11, 2018

Selection

5/5

Service

5/5

Value

5/5

We went shopping for a new bedroom set and the selection was great. Good quality furniture. We’ve been a customer since day 1. Sales group is great also and never any pressure to buy. We ended up buying more than the bedroom set.

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Raider

February 28, 2018

Selection

3/5

Service

5/5

Value

5/5

I was at another same name store looking for a certain floor rug found 1 but the service was terrible so I called the other name store and talked to Liz she was very helpful found me the rug and it was even on sale so I went there and bought it.

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busymamaof3 - Holland, Ohio

February 27, 2018

Selection

5/5

Service

5/5

Value

5/5

We had a great experience. The staff was so helpful and made the process of selecting the perfect bedroom furniture for our daughter so easy! We are more than happy with our purchase!!

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zinkster - Holland, Ohio

January 7, 2018

We have ordered a new love seat and chair from Sofa Mart at the Holland, Ohio store. They have a very nice selection of furniture. When we walked in the door we were expecting to be "attacked" by a sales person. Daniel greeted us and briefly explained the layout of the store and told us to go ahead and take our time to browse and let him know if we had any questions. It was refreshing to be able to just take our time and wander without the feeling of being followed around. Hopefully we will be pleased with our selection when it arrives in a week or so.

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Kris1211 - Holland, Ohio

August 26, 2017

Selection

5/5

Service

5/5

Value

5/5

Staff at this location are always helpful and go above and beyond to make sure that you are happy. This is the only location that I shop at for that reason.

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Bzzz - Holland, Ohio

July 31, 2017

Selection

5/5

Service

5/5

Value

3/5

The store manager was helpful and explained everything well! Not pushy in any way. Very relaxed atmosphere.

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Amalie - Holland, Ohio

June 9, 2017

Selection

5/5

Service

5/5

Value

5/5

Went in looking for a sectional. Jeff was our sales person. He was very nice and not pushy at all. He showed us exactly what I was looking for and not suggesting things I didn't need (like alot of sales associates do). Lots of selection and very decent pricing. Thanks

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Jessmorris - Toledo, Ohio

February 25, 2017

Selection

4/5

Service

5/5

Value

5/5

We went looking at several furniture stores in the area and our sales man was the only one that never once asked "what can I do to get you to buy today" or anything like that

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VanGio - Holland, Ohio

February 24, 2017

Selection

5/5

Service

5/5

Value

5/5

It was nice not being bombarded by everyone at the store while trying to shop for furniture. The one thing I would like is more follow up on a firm delivery and calls back from sales rep.

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Lynnester - Holland, Ohio

February 22, 2017

Selection

5/5

Service

5/5

Value

5/5

I came in looking for a living room outfit. The sales manager at the Holland, Ohio Store is FANTASTIC! It blew me away! Nice, Friendly, Went out of his way to make sure I had the most wonderful experience. And, I did. I did end up buying a whole living room outfit from this store, and I will be back to buy my bedroom outfit, and keep coming back! I LOVE THIS STORE!

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9999 - Holland, Ohio

February 7, 2017

Selection

5/5

Service

5/5

Value

5/5

Salesman was very helpful and not pushy which was very nice. Large selection of furniture

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maumeemom

January 28, 2017

Selection

5/5

Service

5/5

Value

5/5

Thanks to Chris for his superb salesmanship. Very knowledgeable but not pushy. Very patient.

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StephH - Holland, Ohio

January 26, 2017

Selection

5/5

Service

5/5

Value

5/5

We wanted to find a reclining sofa and love seat that wasn't basic. We ended up loving the Warden Group in a very beautiful grey with nickel buttons on it. Very good flex steel construction. We even added a couple recliners to go with it! Just lovely, say enough about it! Very comfortable! Exactly what we wanted.

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GregHayes - Holland, Ohio

January 24, 2017

Selection

5/5

Service

5/5

Value

5/5

And we love it. Great service from the assistant manager Dan.

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sepo - ann arbor, Michigan

January 20, 2017

Selection

4/5

Service

5/5

Value

4/5

I have shopped here for years. We live about 45 miles away and it is worth the drive for the selection and service that this store provides. I would go here over the store across the street anytime....

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mtebbe - Bowling Green, Ohio

January 16, 2017

Selection

5/5

Service

5/5

Value

4/5

Great help from sales associate good selection and great price

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wjj2017 - Holland, Ohio

January 7, 2017

Selection

5/5

Service

4/5

Value

4/5

We have been looking for a sectional for months and have been to several different stores. This store was the best we found. We were greeted as soon as we walked in the door. The salesperson was very knowledgeable, gave us time to look around without hoovering over us. I was amazed by the selection of furniture. We left very satisfied can't wait to get out new sectional.

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Mandi - Maumee, Ohio

December 10, 2016

Selection

5/5

Service

5/5

Value

5/5

We always receive such great service when we buy from Furniture Row. Our sales lady was exceptionally helpful this weekend when we purchased our sectional. We will continue to buy here because of the quality of the furniture pieces we buy, the great customer service and the great financing options they offer.

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h2omd0 - Toledo, Ohio

December 10, 2016

Selection

5/5

Value

5/5

Great Experiance, real good salesman, we love the furniture.

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Pink03Princesa - Holland, Ohio

December 10, 2016

Selection

5/5

Service

5/5

Value

4/5

We got exactly what we wanted without breaking the bank. There were so many choices. The staff was so helpful!

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Chris1 - Holland, Ohio

December 4, 2016

I recently purchased bar stools for my kitchen bar. I was helped by Taylor Haake. Taylor did a wonderful job at showing me all of my options. She was very helpful and professional. I would recommend Taylor and Furniture Row for any furniture purchases.

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Faith12

December 2, 2016

This was the first time that I had ever been in this sofa mart the staff there was very friendly and there was so many items I liked I will definitely go back! Thanks Lorri King

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Jimk - Holland, Ohio

November 14, 2016

Selection

4/5

Service

5/5

Value

4/5

I walked into the store looking for a high end massage chair. I was greeted almost immediately by the store manager, and he directed me to the chairs that I was interested in looking at. He offered either help or allowed me to just browse and play for as long as I was interested in doing so. I'm a techie - so I chose to play. No one bothered me or pressured me for my entire stay, which was just the way I like it! I was back for a second test drive and had a similar experience, and on the third stop finally simply signed the paperwork to purchase. For me, this was the perfect shopping experience!

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momoftwins - Holland, Ohio

November 14, 2016

I went to our local Furniture Row looking for a new kitchen table, chairs, bar stools, and a desk chair. I knew exactly what I had in mind and the man that helped me was very knowledgeable on where to locate the items. He was very nice and super friendly. I always have such great luck at FR!

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danshell

November 12, 2016

Selection

5/5

Service

5/5

Value

5/5

We looked several places and figured we'd look at several more after visiting Sofa Mart. We were wrong! We were greeted by Daniel, he wasn't pushy but showed us what we were looking for and let us look around by ourselves. We found exactly what we were looking for! No reason to look any further as we had found our living room furniture set. He matched the last sale price for us and we were quickly on our way. We loved our experience and will go back for bedroom furniture!

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Honest

October 29, 2016

Selection

5/5

Service

5/5

Value

5/5

very nice customer service. Prices not bad and good material. Keep up the good work.

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