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Ratings and Reviews for Furniture Store in Brownsville, TX

Average Customer Rating

4.9
82%

Would recommend to a friend

1 - 21 of 21 Reviews

Overall Rating:

Julia M - Brownsville, TX

February 24, 2023

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

amazing help by the sales person, Rocio.

Verified Review

Would recommend to a friend.

Helpful? -

Overall Rating:

Michaela M - San Benito , TX

March 21, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

very nice and helpful

Verified Review

Would recommend to a friend.

Helpful? -

Overall Rating:

Robert M - Brownsville, TX

April 16, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

We wanted something quick, were in and out in minutes. Rocio was fantastic.

Would recommend to a friend.

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Overall Rating:

Frankling - Brownsville, Texas

May 17, 2020

Selection

5/5

Service

5/5

Value

5/5

Customer service was great, very attentive and respectful.

Helpful? -

Overall Rating:

Tello - Brownsville, Texas

June 2, 2018

Selection

5/5

Service

5/5

Value

5/5

We are retired educators. I am a disabled veteran. We went in looking for options on mattresses and box springs Diana Chavira was superb in answering our questions...patient..attentive ...great attitude..we highly recommending going with Diana and Denver mattress

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Overall Rating:

Contented - Brownsville, Texas

October 18, 2017

Selection

5/5

Service

5/5

Value

5/5

Great customer service and the surrounding truly felt warm and comfortable. I would recommend it all the time .

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Overall Rating:

MelK - Brownsville, Texas

July 10, 2017

Selection

5/5

Service

5/5

Value

5/5

Customer service was excellent and staff was friendly and informative. The selection of bedroom sets was great and we were able to look online and then call to see if they had it in stock. Will be returning to buy a bedroom set for my son very soon. My sales guys name was John and he was very helpful.

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Overall Rating:

Bella5 - Los Fresnos, Texas

February 25, 2017

Selection

4/5

Service

5/5

Value

4/5

I have always had great experiences at Furniture Row in Brownsville, TX. On my last visit I got bunk beds for the kids and I know they will enjoy them very much. There are many furniture stores but your people are what makes the difference. I know anything I buy at Furniture Row will last for years to come. Thanks for great furniture at affordable prices and for excellent customer service !

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Overall Rating:

Rowe - Brownsville, Texas

February 4, 2017

Selection

4/5

Service

5/5

Value

5/5

We have had much worse service in much more expensive furniture stores. We were able to choose and buy 2 recliners within 30 min without hassle. My only complaint is that it will take 4 weeks to get our chairs.

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Overall Rating:

Kdjs - Brownsville, Texas

January 28, 2017

Selection

5/5

Service

5/5

Value

5/5

Had a great experience at this store. From a wide array of tables, chairs, beds and other furniture needed to make your house look like a home. Staff was friendly and knowledgeable, always around to answer questions but not hovering around you while you make your decisions.

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Overall Rating:

felipe e - Harlingen , TX

May 31, 2024

Cleanliness

5/5

Selection

4/5

Service

5/5

Value

4/5

walk in walked out, had what we needed.

Would recommend to a friend.

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Overall Rating:

Areli G - Brownsville, TX

May 13, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Had an amazing experience as we searched for our new furniture! Rocio, was very helpful and patient as we chose and finalized our purchase.

Would recommend to a friend.

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Overall Rating:

evelyn a - Brownsville , TX

March 13, 2023

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Felipe was awesome in helping me pick out my living furniture. He even rearranged a whole section of furniture to my liking so that I can see the furniture I wanted all together, which was super awesome! He was patient and was able to get me the best prices. He also directed me to Rocio in the dining area, who was very kind and helpful as well. great service!

Would recommend to a friend.

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Overall Rating:

Gunny - Brownsville, Texas

December 22, 2016

Selection

5/5

Service

5/5

Value

5/5

Beautiful furniture and very friendly staff that was NOT pushy at all. Staff was very helpful and patient with us. Makes me WANT to return and be loyal to the store.

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Overall Rating:

Happywithmyfurniture - Brownsville, Texas

September 8, 2016

Selection

5/5

Service

5/5

Value

5/5

I love shopping at Furniture Row. Employees are friendly and very helpful. Love there prices and financing policy. They have great sales and service. They give plenty of time to pay without intetest. It is one of my favorite stores.

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Overall Rating:

AHDZ

September 6, 2016

Selection

5/5

Service

5/5

Value

5/5

I have not stopped getting compliments on my entertainment center and sofas. I have recommended several friends and family members to this store. It is very convenient to purchase all items for your new home or just to redecorate.

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BEATRIZ - Brownsville, Texas

August 29, 2016

Selection

5/5

Service

5/5

Value

5/5

I was helped by Javier and he was more than helpful! He gave me several options as to how to purchase my furniture and waited patiently for me to make my decision!!

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Overall Rating:

ErikJ - Brownsville, Texas

August 17, 2016

Selection

4/5

Service

5/5

Value

4/5

Super helpful team at all the Furniture Row stores. Ramiro seemed to go out of his way to be helpful. Thanks very much!!

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Overall Rating:

JoeyAguilar

August 12, 2016

Selection

5/5

Service

5/5

Value

5/5

Stopped by not expecting much and we were surprised on what great prices the store had. Victor was very patient and answered all of our questions

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Overall Rating:

Cynthia P - brownsville, TX

November 27, 2024

Cleanliness

5/5

Selection

5/5

Service

4/5

Value

4/5

great store with a huge selection! I love their clearance section!! the only thing I would change is lower prices because I’m always looking for a bargain!

Verified Review

Would recommend to a friend.

Helpful? -

Overall Rating:

Jose A - Brownsville, TX

July 27, 2022

Cleanliness

5/5

Selection

4/5

Service

4/5

Value

4/5

Everytime I go to the store there is a good amount of furniture to select from. If what you want is not there they will order it for you, there is no miss.

Verified Review

Would recommend to a friend.

Helpful? -